Refund policy
Returns & Refunds (United States)
We want you to be completely satisfied with your purchase from Fishing Yoyito.
We offer free returns within the United States on eligible items. If you are not satisfied with your purchase, you may request a return within 20 days of delivery for a full refund.
To start a return, please contact us at [email protected]. Once your request is approved, we will provide a prepaid return shipping label.
Return Eligibility
To be eligible for a return:
Items must be unused, in original condition, and returned in the original packaging
All accessories and included components must be returned
Returns must be requested within 20 days of delivery
Items that show signs of use, damage, or alteration may not be eligible for a refund.
Refund Process
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.
If approved, your refund will be issued to your original method of payment. Please allow several business days for the refund to appear, depending on your payment provider.
International Orders
At this time, international orders are not eligible for free returns. Shipping costs, duties, taxes, and customs fees are non-refundable. If you have questions about an international order, please contact us before purchasing.
Questions
If you have any questions about returns or refunds, please contact us at [email protected] and we’ll be happy to help.
